Mr. Christensen will explore the issue of quality in Asian suppliers in this talk, and will challenge the quality community to do a better job to ensure that products and services obtained from Asia meet the highest quality standards. Some of the areas that he will explore are: Are the reports over-stated or is there a real problem with Asian suppliers? How deep is the poor quality problem in products and services provided by Asian suppliers? What are the causes of poor Asian supplier quality? What should a U.S. company do to guarantee better quality? Do the U.S. company practices need to be totally revamped or can they be refined to resolve poor supplier quality?

Chris Christensen is president of Christensen Associates, Inc., a management consulting firm in Playa del Rey. http://www.camcinc.com He can be contacted at chris@camcinc.com

Meeting Date :

June 18, 2008 at 6:00pm

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